Text'nDrive™ maintains a list of the most frequent questions that are asked by our users. Here are some of the most common requests:
Choose your category : iPhone | Android | BlackBerry | General
Text'nDrive™ works with every email provider. On iPhone, the application works well with and has been tested on Gmail, AOL, Hotmail and MobileMe.
Text'nDrive™ can automatically setup Gmail, AOL, Hotmail and MobileMe user accounts on startup. All you need to do is to enter your email account password.
For other types of email accounts, configuring Text'nDrive™ takes a few more steps. You will need to know a few things about your account settings and sometime it may not detect those settings. If you don't use one of the providers mentioned above, Text'nDrive™ may ask you to enter your POP or IMAP settings and SMTP settings to configure your email account.
To find information about these settings, visit the support pages of your email provider, or do a Google search (example: "yourprovider.com SMTP settings")
Please note that for the moment, our iPhone application does not seem to support some email providers and Exchange email accounts. We cannot guarantee the service will work properly with all email providers.
If you experience problems with your email account settings you can try:
- To turn off the option "USE SSL" for the incoming and outgoing mail and the "Authentification"
- For a POP account, change the incoming port to 110 and outgoing port to 25
- For an IMAP account change the incoming port to 143 and the outgoing port to 587.
- If you need to use SSL the port should be : POP3 over SSL Port: 995 or IMAP4 over SSL Port: 993 and for SMTP over SSL Port: 465
Start the application and enter the email address you want to use with the application and your email's password. The app will try to auto-configure your account for you.
If the app can't auto-configure your email account. Open your desktop email software (i.e. Outlook,Thunderbird, Mail) and go into the settings. Find your email account configuration, open the application and make sure the settings are the same.
An Exchange account will only work if the IMAP protocol is enabled. In order to do so, you will need to verify with your email provider or IT department at work if such feature is available. Make sure to note the following information: incoming and outgoing server, port numbers and if the SSL feature is activated or not.
Text'nDrive automatically sets a Gmail account account to IMAP by default. To change it to POP, please go in the settings. You'll need to change the following information :
Go into your Yahoo account settings and check if you can enable the POP protocol. If not, it means your Yahoo account does not offer free POP service and that you would need to upgrade to a Yahoo plus account (approximately 20$/year).
If your Yahoo account does not offer free POP service you will get the following message when setting up Text'nDrive: "Sorry, your Yahoo Mail account does not allow POP access. You need to upgrade to Yahoo Mail Plus."
If you signed up for a free att.net email account after 6/12/11, you will not be able to use an email program (e.g., Outlook) with your AT&T email account.
Note: AT&T's POP/SMTP settings have recently changed to inbound.att.net and outbound.att.net. However, if you are using the old settings, they will continue to work.
The following mail server settings will work with all AT&T email domains: @ameritech.net, @att.net, @bellsouth.net, @flash.net, @nvbell.net, @pacbell.net, @prodigy.net, @sbcglobal.net, @snet.net, @swbell.net, @wans.net.
| Email Program Settings Field: | Enter: |
| Incoming (POP) | inbound.att.net |
| Outgoing (SMTP) | outbound.att.net(requires authentication) |
| Incoming mail server: | POP3 |
| Incoming/Outgoing User Name: | Full AT&T email address, including domain (e.g., test@att.net, test@bellsouth.net) |
| Incoming mail port #: | 995, secure connection (SSL) checked |
| Outgoing mail port # | 465, secure connection (SSL) checked |
The application automatically checks for new email every 2-5 minutes, if you click too often, you will get a connection error for trying too many times.
Once your download is completed, make sure to sync your iPhone with iTunes to load the application on your device. If your iTunes is not set to sync all applications automatically make sure to check the box next to “Text'nDrive™”.
Also, it seems the iPhone holds a maximum of 9 pages of applications. If you have more than 9 pages of applications, please delete some other application to make room for Text'nDrive™.
Please note any specific inquiries regarding setting up your iPhone should be addressed to Apple itself and not Text'nDrive™.
Text'nDrive is working fine on 3G and Edge network. Please make sure that:
Go to the Settings page, choose Email account and click on your account. At the bottom of the page, you will have the option to reset to a new account
Once the app connects to your account, it will need time to convert incoming messages into audio format. Therefore, if your email messages are too big, the app will take a bit more time to convert them into audio
For the moment, we only have one voice available but more will be added soon.
We are developing everything to make it available but Text messages are currently unavailable on iPhone because we don't have access to the SMS database on Apple's devices. We had discussions with Apple and we are hoping to have access with the release of the new iOS, but we have no timeframe yet.
If you have a POP account, you need to wait from 1 to 5 minutes as the app needs to sync your account for emails to be read.
Make sure your device has enough memory left, as with the multi-tasking other apps may run in background if you don't close them. In order to help you, you may restart your device and the application to complete your setup.
To add Text'nDrive™ to your Dock (the 4 icons bar at the bottom of your screen):
Drag the Text'nDrive™ application icon onto your Dock.
To remove another application so you can replace it with Text'nDrive™:
1. Choose and hold the application you are looking to remove until it wiggles.
2. Drag the icon out of the Dock and place it on the main Home screen.
3. Press the Home button to save.
To enable the Pro version, sometimes you may need to restart your device to reset the connection with the license server.
If you bought Pro version from the Android Market, you can restore your purchase by going into your Market app and login into your account to restore the purchase. If you bought your license from us, the Pro version will be activated once you connect to the server. If not, start the app, click on Menu and choose Exit to restart the app.
Go to the settings page, tap the Email account option and choose Add account. Enter your email address and password and the app will auto-configure your account.
You need to have Android 2.2 installed on your device as prior versions do not support Bluetooth
1. Download Text’nDrive from BlackBerry App World or www.textndrive.com/install from your BlackBerry Browser.
2. Install the application. Make sure to REBOOT your device after the installation is completed.
3. To start the application, go back in your Downloads or Application folder and select Text’nDrive.
4. Please read Text’nDrive’s TAC and click on agree if you accept them.
5. Text’nDrive is now up and running and it will read your messages as soon as they arrive
6. To turn off Text’nDrive, click on the ON button, which will change to OFF. To close the application, please select the exit option from the menu or in the settings page
7. Upgrade to Text’nDrive Pro for additional features such as reply and number of words read.
Once the payment is done, you will need to restart the application in order to activate the Pro version.
If for some reason, you can't find Text'nDrive in AppWorld or if Appworld is not available in your country, you can still download the application by typing the following URL in your BlackBerry : http://www.textndrive.com/install
After the installation, make sure to restart your BlackBerry. Start the application and wait 1-2 minutes for the application to connect to your email and messaging applications
If you bought the app from AppWorld, open the AppWorld app and choose My World to retrive Text'ndrive from the list, then reinstall it.
If you bought the app from us, send us your new PIN number to activate the app on your new device
If you bought the app from AppWorld, open the AppWorld app and choose My World to retrive Text'ndrive from the list, then reinstall it.
If you bought the app from us, reinstall the app by using this link http://www.textndrive.com/install
When the installation is done you may need to restart your device
Click on the BlackBerry button and choose the exit option
Go to the Settings page and click on the Audio Output option to choose the one to fits your device
Text'nDrive™ is a mobile application that eliminates the dangerous temptation to email while driving. Text'nDrive™ for iPhone reads email messages out loud in real time and lets you reply by voice. In addition to email messages, Text'nDrive™ for BlackBerry also reads SMS. In both cases, no typing required - just SPEAK!
In today's world texting and emailing have become common practices everywhere and all the time - even while driving. Distracted driving has become a safety issue and many jurisdictions have banned using a handheld cell phone while driving. Text'nDrive™ allows you to keep track of your messages while being a responsible driver. Now users can avoid tickets, accidents and unnecessary risks by listening to messages and replying with voice, thanks to the easy to use Text'nDrive™ app.
If you're using a POP account, only new incoming emails will be read once the application is opened.
With an IMAP account, the last 3 unread emails will be read.
If your emails are opened by an email software first, they might be marked as read and therefore will not be read by the app.
Please note that sometimes emails aren't read on the first check; they can be read at the second or third check. Open the application and wait for it to convert your emails into audio and read them to you.
At the moment, Text'nDrive™ is compatible with Apple iPhone™ with O.S. 3.1 and more and BlackBerry® smartphone with O.S. 4.5 and more.
We don't support any BlackBerry Storm for now.
Yes, Text'nDrive™ is compatible with ALL wireless carriers.
No, Text'nDrive™ works with most speakerphone, headset, or car hands-free kit.
Text'nDrive™ is a great tool for anyone who wants to keep track of their messages while driving. Whether you are a salesman on the road, a taxi driver, a parent or a teenager, our application lets you keep your hand on your wheel and your eyes on the road.
For the moment, Text'nDrive™ is offered in North American English, French and Spanish.
Other language options are currently in development. Visit our website for any updates.
Text'nDrive™'s Free version allows you to listen to your incoming messages only. You will not have the option to reply to messages. The Free app is a great option if you want to keep track of messages while driving, but you do not need to respond immediately. Please note that the iPhone version currently supports email messages only
The price for the PRO version may vary from time to time.
No. Text'nDrive™ does not bill you any additional charges for using its services. We strongly recommend you check with your mobile provider to ensure you know the standard rate charges for your text messaging and internet usage within your existing mobile usage plan.
While Text'nDrive™ was designed to help you stay safe and productive while driving, you can use Text'nDrive™ anywhere you want to.
No. Text'nDrive only allows you to reply to your incoming messages. You cannot create a new message unless you are replying to someone.
No, Text'nDrive™ will not decrease your Bluetooth performance. Please note that some Bluetooth devices with built in-command are not supported yet.
If you're using a third party spam filter or firewall with your Gmail/Hotmail/Yahoo account, or any other webmail account, please verify the settings with your service provider. Your Text'nDrive application is configured with the default setting from major webmail account providers.
We send an automatic reply to inform the sender that you're driving at the moment to reduce texting while driving risks. Please note that only one message per day is sent to a new recipient. You may disable at any time this option in the settings or change the message to something more personal.
To enable the Pro version, you may need to restart your device to reset the connection with our license server .
You should wait 1 or 2 seconds after the beep before saying your voice command.
As the application converts your messages into text format, it may take more time depending on the length of your message. You can also check your junk/spam folder and the outgoing server settings for your email account in the application.